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Makeovers
Undergrad Overhaul
The University of Southern California’s admission materials had served it well. But it was time to take a fresh approach. 

by Terry Lee Stone
June/July 2005

ABOVE: Marketing and branding a university is similar to working with a corporation. Both have unique sets of attributes, defined goals, timelines, and budgets. AdamsMorioka designed these materials to help USC appeal to prospective students. The Broadside (upper left) is the first piece sent to candidates; it introduces the university and includes a return card for requesting a Viewbook. The Pocket Folder (center), sent to admitted students, serves as a containing device for correspondence and brochures, including Welcome and Living (lower right). The pieces use the same basic layout grid, colors, and typography to create a cohesive suite of promotional tools.

Not all makeovers are created equal. Some redesigns aren’t directed at addressing the shortcomings of a prior design. Areas of emphasis change, identity systems change, people change … and design work has to change to reflect the new realities. The advantages that a fresh point of view can bring are apparent in a recent makeover of admission materials for the University of Southern California (USC) in Los Angeles.

The university’s Enrollment Services Department— better known as the admission department— had previously worked with Pentagram’s San Francisco office to create its suite of marketing and information materials. Pentagram partner and creative director Kit Hinrichs developed an awardwinning design approach that was startlingly original in the world of admissions materials. His design was so effective, in fact, that USC reprinted it virtually unchanged for five years—a long time in the world of college communications.

But after half a decade and the arrival of a new vice provost for Enrollment Services, J. Michael Thompson, USC was ready for a rebranding of its materials. Southern California-based AdamsMorioka, Inc. (www.adamsmorioka.com), was selected to develop the new tools.

AdamsMorioka approached the project by exploring the essence of USC. Partners Sean Adams and Noreen Morioka met with admission staff, heads of the university’s various schools and departments, alumni, and students to identify the factors that would determine their design decisions.

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