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Management
Flying Solo
Going it alone isn’t for everyone. Four designers reflect on attributes that build solo-shop success. 

by Kristin Wolfe
February/March 2006

Terri Bassett was already established in her field by the time she decided to set up her own motion design firm, Regalis. Her client list includes National Geographic, for whom she developed an opening segment of the pilot for a show called Profiles in Adventure; the motion sequence from which this still was taken was created in Bassett’s Seattle studio.


In 2002, Bassett contributed to a show redesign for 48 Hours Investigates on CBS; her new opening sequence was developed at Girvin, Inc. facilities in Seattle.

In carving out a career in design, skill and creativity are essential. It is also important, however, to determine in what environment you create your best work. Will you pursue work at a large agency or a small firm? Or do you chart a solo route?

If a designer decides to go solo and be an agency of one, then perseverance, energy, and a knack for being frugal should be added to the list of essentials. It is also crucial to define what “solo” means to the designer. Is it simply freelancing? Or are you the type of designer with the stamina to wrap yourself around every angle of the business?

After some years of experience in an organization, designers may choose to go solo since the allure of freedom is so great—freedom to pursue work from companies that inspire, freedom of a more flexible schedule, and freedom to close at 5 p.m. or burn the midnight oil in their pajamas. All seem to grace the list of why some designers branch out on their own. Whatever the reason, a solo designer still has the same objective: to satisfy clients and create working relationships that yield the most favorable results.

There may be perks, but a solo designer still has to wear the many hats donned at a larger agency. You can’t forgo the steps of marketing and promotion, the piles of administrative paperwork and budgeting, not to mention the many layers of the actual design process. Nevertheless, more and more solo design shops are popping up … and not just creating websites for the hair salon down the street. Solo designers are proving themselves just as capable of handling projects from large clients as their larger agency counterparts. And some, like Seattle-based designer Terri Bassett, have an impressive (and long) client list and have received numerous accolades—in her case, including an Emmy.

Getting started
Bassett, the founder of Regalis, a motion design firm, has 20 years experience as an art director for major design firms, television stations, and postproduction houses, and is nationally recognized as a leader in her field. She says, “I found myself becoming the marketing person for motion graphics, plus the creative director, the producer, the designer, and many other positions. I realized it certainly couldn’t be much more difficult to work for myself.”

With a prestigious client roster including giants like National Geographic, CBS, Warner Bros., and ESPN, Bassett was fortunate to have a head start, due to her impressive contacts, when she decided to go solo. Nevertheless, Bassett says, “The worst experience can be the down time.” However, she says, this can be the best time for marketing yourself, since “it’s hard to market yourself when you’re busy, but it’s essential that you find the time to do so.”

Tatiana Arocha, a New York-based designer who got her start in design in her native Colombia, jumped in with both feet when she left her job to go solo. “I didn’t have a plan, I just had to dive in—I needed to pay my rent. There are so many talented people doing what I do that the most important thing was not to wait or second-guess myself. I had to just go for it—get out there, meet people, and work hard.”

Arocha works with top organizations that cater to the youth market like Nike, MTV, and VH1. She was named one of the best female graphic designers of 2003 by XLR8R magazine and recently participated as a panelist at ResFest 2005—the premier motion graphics convention—where she won the first-ever Icon Chef Challenge, one that pits two design teams against each other in a timed competition. In addition to running the design studio that bears her name, she also helps manage an online gallery she founded called Servicio Ejecutivo.


Neatly bridging the divide between commercial work and fine art, Tatiana Arocha operates her own design firm (see her reel at www.tatianaarocha.com) and helps manage an online gallery she founded, Servicio-Ejecutivo.com. The above image at the left is a fine art piece inspired by Arocha’s native Colombia and her grandmother’s art, while the two images at right illustrate her more commercial work; the latter ran during Gay Pride Week on VH1.

Unlike Bassett, who did not experience much delay when deciding to go solo, Arocha says hers was a “slow transition.” Although she had a hearty list of contacts to start with, she chose to take some time and pursue the companies she really admired, and those that interested her personally. After freelancing for a while, the momentum of word-of-mouth marketing kicked in, and “people started recommending me to others in the industry. I think people now know my style, so when clients come to me, they want me to bring that style to the job. One of the biggest benefits of working solo is when clients come to you for a specific thing. I don’t lock myself into one style, but I have fun with the projects and that’s what my clients like.”

Getting started on a solo design career wasn’t quite so planned for Oscar Tellez from Chicago. “I actually fell into it,” he says. “The manufacturing company I worked for relocated from Chicago to St. Louis, and I didn’t want to move. By that time I had already done everything: production, design, art direction, photo direction, illustration, and multimedia. From my last job I had many contacts at freelance agencies who gave me a sense of what clients look for.” From there Tellez hit the pavement and contacted as many people he knew (or didn’t know), until the work trickled in. Tellez believes that beyond presenting good work with a clean aesthetic, it has behooved him to be flexible.


Oscar Tellez recently presented his client with the logo designs seen here. The historic 580 Building in Cincinnati is going through a major overhaul to contemporize its interior; Tellez developed these options based on the building’s characteristic Z shape.

Minding the books
Accounting and all things administrative can often be tricky for designers who want to keep their heads around projects, but as many seasoned creatives will agree, you can’t let the paperwork get too far behind or it will ruin the business. Bassett notes that many start-ups are so anxious to get business that they don’t factor in the time or work it takes, so “they end up taking on projects that put them in the hole financially almost immediately.”

Arocha says she is still trying to figure out the best methods to manage her finances, since she has had her share of bad experiences. From not getting paid when expected to spending too much of her own money on supplies, Arocha says she is learning her lessons and tries to factor into her budget all of the materials and items needed to complete each job.

Tellez agrees it is important to be frugal when going out on your own. He says, “I realized I could survive on less income with less headache and stress.” Actually, when asked about his individual techniques, he claims “less is more,” which for Tellez translates into more then just the financial. “I keep it simple and my clients appreciate the fact that I simplify the design process.”

Marketing and maintaining relationships
It is not enough to create a website or portfolio of fabulous work. You have to pitch and pitch and become a shrewd salesperson. Bassett admits she should take her own advice more often, but says, “You are your best marketer, so be as visible as possible and go to events and get involved in organizations that will promote your business.” She also says she puts herself on a schedule to call or e-mail her clients regularly and not to worry if they don’t respond right away. “They are usually very, very busy people and you just want them to remember you when the right project comes along.”

Arocha believes in chemistry. In addition to sending out her reel every time it is updated, she says, “If you have a good experience with your clients and there’s chemistry, then things flow naturally. I don’t like to force relationships … when it’s right, it’s right and that’s it.”

The final word
Carin Goldberg, a giant in the design industry who has created a treasure chest of record and book covers and continues to have a remarkable career today as designer and educator, says she’d never discourage her students from going out on their own, but she makes certain they are aware of the very unromantic aspects of such a path.

Goldberg currently teaches a Portfolio class as well as a Type and Portfolio Prep class at the School of Visual Arts in New York City. She observes that many people go into design today without a mature understanding of what is involved in the daily grind; not everybody has the vision and energy it takes to master the demands with grand results. And achievement certainly doesn’t come from the press of a button— a notion Goldberg claims designers must buck every day.

Goldberg believes the best environment for a designer is shaped by balance. “Get experience from the pros, explore, and surround yourself with support. It is healthier to bounce ideas off other people and compile a network of artists, photographers, bookkeepers,” she observes.

Just as her students enroll in her class for the sound direction they know Goldberg can give, Goldberg herself gains much from the younger generation. In the face of a new project, she will bring her ideas to the table, but also queries her students, knowing that it is creatively essential to be attuned to “their vision of the world.” Either way, she remarks, when choosing a design career, solo or otherwise, “You have to love it so much and live for it, because it ain’t no picnic.”

Recommended resources:

Online
DGM's Design Firm Management – twice-monthly column dedicated to the essentials of running a design shop, by Shel Perkins.

Books
The Graphic Design Business Book, by Tad Crawford, $24.95, Allworth Press

100 Habits of Successful Graphic Designers, by Plazm, $25, Rockport Publishers

The Graphic Designer’s and Illustrator’s Guide to Marketing and Promotion, by Maria Piscopo, $19.95, Allworth Press

The Education of the Design Entrepreneur, by Steven Heller (ed.), $21.95, Allworth Press

About the author
Kristin L. Wolfe is a freelance writer with a particular interest in designers and photographers. She is also the founder of a series of childrens storymaking workshops called StoryStir.
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