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Identity
Designer, Heal Thyself (cont'd)
Robert Pizzo Illustration
Unlike traditional design firms or large agencies, illustrators often find they have little use for extensive stationery systems and elaborate identity programs, or even traditional logos.


When illustrator Robert Pizzo’s wife Susan also began illustrating, the two decided to share the identity Pizzo or Pizzo. The mid-’80s design shown here reflected the busy, almost random sort of style that the pair had developed as their hallmark. The graphic of the man’s head was Robert’s work, the female’s was done by Susan. Appearing in print on company letterhead, the graphic was also used on pages in illustration sourcebooks that promoted the two illustrators’ work.


When Robert moved in 1998, the firm’s look was updated (this also reflected Susan’s exit from the business). Eschewing a logo per se, the artist instead simply developed a business card. Carrying forward the random feel from the Pizzo or Pizzo days, the card was effective in getting his contact information into the hands of those who might want to hire him for an assignment.


Upon changing his e-mail address, Pizzo reevaluated his card and decided to make some subtle adjustments. Beginning with hand-drawn thumbnail sketches, he explored a change in the cards’ orientation to a vertical format, but ultimately abandoned that idea. In the end, Pizzo streamlined the card, altered the colors, and added a slogan: “Fast, friendly, reliable and not a speck of that flaky-artist stuff.”

SIDEBAR: When to Change?
How do you know it’s time for you to overhaul or refresh your look? There are occasions when review of a firm’s visual positioning makes sense.

1. A NEW NAME
When a group gains or loses a principal or decides to adopt a different moniker, an obvious opportunity for an identity update is presented. However tempting it is to adopt a new designation, caution is advised, as a name change can undermine brand equity much faster than a simple logo modification. While a new name may be desirable for many reasons, it can also create a host of other problems. First and foremost, do you really need a new name, or are you changing it simply for change’s sake? Could your track record in effect be lost, making it appear that you are a startup? Might your audience misconstrue the reason for the change? How will those you’ve lost contact with—and who’ve not heard of the change—find you? Addressing these potential pitfalls will go a long way toward making a successful transition to the new name.

2. A NEW ADDRESS
A physical move is among the most common reasons for a visual identity change. Virtually everything—from the website to invoices to business cards—needs to be updated or redone to reflect the new contact information, so concerns about whether the implementation costs are justified are essentially dismissed. Just be sure that a relocation coupled with a new look won’t add up to the issues mentioned above.

3. A CHANGE IN SERVICES OFFERED
Significantly altering how you conduct your business—such as a transformation from design firm to advertising agency—can create the need for a new way of positioning yourself. Whether the presentation involves a different name, a fresh look, or both, you’ll want to thoughtfully and accurately depict changes to your business model in the new identity.

4. THE CELEBRATION OF A LANDMARK
Maybe your company is commemorating five years in business or celebrating the addition of an overseas office—a milestone event can be an effective springboard for an updated look. Some firms temporarily incorporate new or enhanced features in their existing identities—such as adding a mark indicating “20 Years” to printed materials—for a set period of time. Clearly, if a change is to be utilized beyond a particular timeframe, the dated aspect of the identity will need to be considered.

5. THERE IS CONFUSION
If you find yourself in the unenviable position of having a confused audience, you’ve probably considered an identity change. The problem may be that your business’s name or look is too much like another organization’s, or there might be just a general misconception about what your business is or does. In these cases, the sooner you eliminate any uncertainties, the quicker you can begin to move forward.

6. YOU SIMPLY ARE INSPIRED
Perhaps the creative stimulation you were searching for or the resources to execute it were not available at the time of your business’s launch. If you find yourself more inspired or better prepared to create a suitable visual identity, you may be able to justify making a change.

About the author
Sheree Clark is managing partner of Sayles Graphic Design in Des Moines, Iowa; an author and speaker on organizational and business issues; and owner of Art/Smart Consulting, which provides selfpromotion and business strategies to creative professionals.
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