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Jack of Both Trades: The Marriage of Design and Technology
Nowhere is this more evident than in website design, where the interdependence of design and technology has rewritten the traditional role of print-based designers. 

by Paul Chin
March 2007
The roles and responsibilities of designers—and clients’ expectations of them—have evolved in parallel with the media and industries in which they work. Nowhere is this more evident than in website design, where the interdependence of design and technology has rewritten the traditional role of print-based designers.

Since the early ’90s, many print-based designers have augmented their skill sets to include web design. They were pulled—either by choice or by consequence—by the almost unstoppable momentum and popularity of this interactive medium. But regardless of the reason, the technological world of interactive web design has become a necessity for many print designers and can’t be ignored.

Clients have come to expect designers’ proficiency with the web not as a nice-to-have asset, but rather as a matter of fact. Nowadays, a well-rounded marketing program is rarely print-only; it must also include a web presence—if the business hopes to remain competitive.

Increasingly, designers need to be multidisciplined. Those who don’t expand their skill sets to include, at the very least, a basic knowledge of website design and technology will eventually find themselves passing up too many opportunities.

The yin and yang of web design
Web design is a perfect marriage of form and function that originates from two distinct areas of expertise—the creativity of design, coming from the heart, and the science of technology, coming from the head. When the former is sparked within us, the latter allows us to realize it in material form. In web design you can’t separate one from the other.

With the advances in web design and technology— from HTML to CSS to Flash to AJAX—the line separating aesthetic design and technological functionality has blurred and become one seamless whole. What was once mere eye candy, meant solely to dazzle users’ visual senses, is now a core component of a website’s functionality.

Designers are expected to have a firm understanding of both web aesthetics and functionality. The antiquated approach of creating static mock-ups in Illustrator or Photoshop for conceptual purposes and handing them off to a web designer is almost nonexistent today. You need to understand the whole before building the pieces in order to deliver a site that meets the needs of clients and their audiences.

“It’s important to see the connections between the needs and priorities of different audiences and how those connections relate to the content on a website,” says former print designer Meg Peters , now an information architect and web designer working for CACI International and the Library of Congress Web Services team.

Although the basic principles and foundations of good design still apply regardless of the medium, web design does present new challenges—and not just in learning how to apply these principles to a digital medium. There are issues of resolution, usability, navigation, cross browser compatibility—the list goes on.

“A huge difference to take into account is how the information is being delivered,” explains Adam Hay, a San Diego-based designer and owner of Titan Strides Creative who not only transitioned from print to web design, but also operates a podcast and vodcast on digital design (see “You Make Me Wanna Shout!” in the February/March 2007, V12N1, issue of Dynamic Graphics).

“Print-based designs take on a more literal representation of content delivery,” says Hay. “Web-based designs must compete with millions of other sites for the attention of the intended audience.”

A New Mindset
Interactive web design moves beyond an understanding of how audiences interpret visual content like product packaging and printed brochures and moves into the realm of understanding how they interact with visual content.

“One of the biggest changes from print to web is how you approach a project and plan the different stages,” says Hay. “While, at first, a web-based workflow may be similar to that of a print-based one, there is definitely a point at which the two roads veer in their own directions.”

Those designers new to the medium might find the process of interactive web design a tad unnatural at first. They not only have to learn to work with a new medium and understand how audiences interact with it, but also must understand the tools and software used to create the end product.

“I remember sitting on the floor amidst stacks of scrap paper, index cards, tape, pencils and highlighters, and holding my head,” admits Peters of her initial forays into designing for the web. “I spent a lot of time getting my bearings. Not only was I trying to understand the subject matter and apply it to the web space, I hadn’t learned ways to diagram and represent these concepts on paper—or ways to explain the design of site structures to my clients.”

“Understand how you think and devise a system for your designs,” advises Peters. “Websites are more complicated than most printed pieces, but like good print designs, good web designs are systematic: There’s an organization scheme or navigation, a grid or templates, a color palette and chosen fonts.”

Creating a fully functional website requires designers to consider several interrelated components— aesthetics, usability, site and content architecture and search engine optimization (SEO).

  • Aesthetics: The visual appeal of a website. Aesthetics contribute to overall user experience and play on users’ sense of imagination and creativity.
  • Usability: Usability defines how users interact with a website—including user interface and navigational structure. Usability caters to users’ sense of purpose and productivity.
  • Site and content architecture: The inner mechanics and organization of a website. Architecture contributes to ease of maintenance and site manageability, long-term site health and search engine optimization.
  • Search engine optimization (SEO): The structuring of a website’s content to improve its ranking in popular search engines such as Google and Yahoo. SEO aids in the marketing and promotion of a website
Going back to basics
What you do, and how you do it, are reflections of your business, your reputation and your professional abilities. Going from print to web design doesn’t happen overnight, so don’t feel the need to rush into things—it’s not a race. Sometimes it’s good to take a step back and reacquaint yourself with the fundamentals of design before stepping into the web design world.

“I think the biggest factor in retraining myself for interactive design was to get back to the basic principles of design,” explains Hay. “I have to think of what information I am trying to convey to the audience, what the best way to present that information is and how I can deliver the message to those who needed to see it.”

Peters—whose first website design was for a sign language interpreting service, presenting unique usability issues—found that going “low-fidelity” helped in her transition from print to web. “I’m a very visual person, so laying things out in 3D space helps me form a mental model of a website,” says Peters. “I found that using lots of color-coded index cards and Post-It notes, taped or clipped together, helped me ‘build’ a thorough understanding of a website and made it easier—and more fun—to keep track of all the details. This process helps me flesh out ideas before moving to a more finished stage— creating diagrams using software.”

In addition to taking courses on web design, there are many things designers can do on their own to ease the transition from print to web:
  1. Learn by doing, not just reading
  2. Start small and work your way up
  3. Surf the web for ideas and see what other designers are doing
  4. Ask questions and participate in online forums
  5. Check your ego at the door and learn from who you can
Learn by doing
There are thousands of books, websites and discussion groups that cover both web design mechanics and web design principles. But “book learning” can only teach you so much, and books don’t expose you to those “gotchas” that come from working on a project. Retention rate is also usually significantly lower if you don’t put what you learn into practice. By applying what you learn into real life situations, you’ll get both a practical and conceptual understanding. There’s no better teacher than real world experience.

Start small
Start small and gradually work your way up. It’s perfectly fine to sit shotgun on a big project led by an experienced web designer because it serves as a great learning experience. But you shouldn’t sit around waiting to be the lead in a huge project to get started or you’ll find yourself overwhelmed. Even if you don’t have an immediate project to work on, create one for yourself. It’s better to skin your knee on a small, low profile project than to lose your leg by taking on a huge, high profile project.

Surf … a lot!
Take a look at how other, more experienced web designers, are using the technology and medium. You can even grab and make changes to their code to gain an understanding of the inner mechanics of their site. “Look for examples, good and bad,” advises Peters. “Learn from others who have done—or are trying to do—whatever you're trying to do and you can learn a great deal from their approaches and executions.”

Ask questions and participate in online forums
There will be times when you’re trying to do something that you can’t find in a book or manual. Don’t be afraid to ask more experienced colleagues or post questions on any number of online web design forums. This will allow you to tap into the knowledge of both industry experts as well as those who have gone through the process themselves.

Check your ego at the door
Learn from whom you can, when you can. Don’t think because you’re a 20-year print design veteran that you have nothing to learn from that web design hotshot who just graduated from design school. I entered the web design world from the technology side—as a software developer—and learned a lot about web design from one of my programming interns who happened to come from a web design background.

It’s all part of the job
Print designers shouldn’t view web design as something they’re dragged into kicking and screaming, but rather as a natural evolution of their profession. The web is merely another medium in which to convey a message. The industry and businesses have already adapted; it’s important that designers do so as well. Otherwise, they’ll eventually find themselves left behind.

Recommended Resources
A List Apart
CoolHomepages
Cool Web Awards
CSSBeauty
CSSVault
CSS Zen Garden
designerstalk
Stylegala
W3Schools
Web Design Forums.net
Web Forumz
Webmaster Talk


About the author
Paul Chin is an IT consultant and freelance writer. A professional in the IT field since 1994, he previously worked in the aerospace and competitive intelligence industries. Paul currently writes on a wide range of topics including intranet development and content management. He is a regular contributor to IntranetJournal.com.
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