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Acrobat Comment & Review Tools
With Adobe Acrobat 7.0 or higher, you can create PDFs that even Reader-only users can comment on and mark up for faster proofing and correcting. 

by Claudia McCue
February/March 2007
Markup in ye olden days
For years designers, printers and their clients have relied on what might be called analog markup solutions. Proofs are made, comps are printed, couriers are called and everyone whips out their markers and starts scribbling. That’s followed by a flurry of faxing, calling and e-mailing. Repeat as necessary until final approval (or time runs out). But there are some kinks in this traditional route: Couriers are expensive, driving across town or shipping overnight takes time in an already tight schedule and, well, some markups can be open to (mis)interpretation.

I once worked on a large job that had been extensively marked up for color corrections by a customer whose handwriting—and penchant for unorthodox abbreviations—was as creative as his designs. Across one landscape scene, he had scrawled “lighten mtns” (see figure 1). Since the instruction seemed straightforward, we carefully masked the distant mountain peaks and lightened them (figure 2).

Oops. Turned out that the customer meant “lighten midtones”—wanting to open up the image overall (figure 3). He was irked, and we reworked the image at our own expense. It was a small thing, but it illustrates the need for unambiguous communication.


Figure 1: Typing comments in a PDF helps eliminate confusion due to penmanship. What else could this mean but “lighten mountains”?


Figure 2: Lightened mountains. Surely the customer will be pleased.


Figure 3: Oh, you meant “lighten midtones.” Why didn’t you say so?

Fast forward: a better way
Adobe Acrobat 4.0 introduced the ability to create markups on PDF files, and the commenting and review features in Acrobat have steadily improved with each version of the program. Initially, everyone in a review group had to purchase the full-blown version. But Acrobat 7.0 removed that roadblock by allowing users of the free Adobe Reader to participate in reviews—as long as the document creator used Acrobat 7.0 Professional to open the doors for them. Besides eliminating the aggravation of dried-up markers, Acrobat’s commenting and review features continue to offer a number of advantages over manual markups.

Legibility: Typing is more legible than writing, especially at the fevered pace of some reviewers. Text in a PDF is sharp and readable—and there’s no faxing back and forth to further erode legibility.

Speed: E-mail is almost instantaneous. Let’s see your courier beat that.

Multiple simultaneous reviewers: You can invite as many participants as you wish to a review. Everyone can mark up PDFs simultaneously; there’s no need to pass around one PDF and wait for everyone to finish.

Making comments
The commenting tools in Acrobat mimic real-life markup tools such as sticky notes, highlighters and markers. To display the comment and markup tools in Acrobat 8.0, choose Comments > Show Comment and Markup Toolbar, or click on the Review & Comment button in the Acrobat toolbar. (In Acrobat 7.0, it’s the Comment & Markup button.) See figure 4 for the layout of the toolbar in Acrobat 8.0. (In Acrobat 7.0, the markup tools are divided between two toolbars and are accessed separately via Comments > Show Commenting Toolbar and Comments > Show Drawing Markups Toolbar.)

The Sticky Note tool is fairly intuitive: Select the tool, click in the PDF and type in the digital note that appears at the edge of the PDF page. Don’t like the color? Control- (Mac) or right- (PC) click on the note and choose Properties from the contextual menu to change the color or the appearance of the note icon. If it annoys you that sticky notes appear outside the page, instead of smack on top of where you clicked, you’re not alone. Luckily, there’s a fix for this. In Acrobat Preferences, choose Acrobat > Preferences for Mac (or Edit > Preferences for PC) > Commenting, and uncheck the box for Create new pop-ups aligned to the edge of the document.


Figure 4: Acrobat’s commenting tools are very much like real-life drawing and markup tools. Except cleaner.
But wait. There’s more. Not enough markup tools for you? Choose Tools > Customize Toolbars and check any additional markup tools you’d like to use. Note: use the Record Audio Comment option with caution; nobody wants a PDF screaming at them!

When using the Text Edits tool (figure 5), just pretend that you’re typing corrections, because in reality nothing changes. You’re not actually changing text in the PDF—you’re only indicating where changes should be made. To indicate that you wish to delete text, highlight the text and hit Delete or Backspace. The text is marked with a strikethrough. To replace text, highlight text and type the new text. Acrobat strikes through the text and populates the accompanying note with your new text. To insert text, click the PDF to create an insertion point and type the new text. The added text is displayed in the associated note. The Highlight Text tool lets you call attention to selected text, and the associated note holds your comments.

The Drawing Markup tools (figure 6) add ovals, rectangles, text boxes, callouts, irregular shapes—even clouds—to a PDF. All markups can have attached notes: Control- (Mac) or right- (PC) click on any markup and choose Open Pop-Up Note to type comments, or choose Properties to change the color of the markup.

The Stamp Tool (figure 7) is much like a rubber stamp with interchangeable heads. Select a stamp from the tool’s drop-down menu and then click in the PDF. The stamps fall into four categories:

1. Dynamic stamps include the current time and date at the moment they’re affixed to the PDF (and some include the user name).
2. Sign Here stamps indicate where a signature is needed.
3. Standard Business stamps include Void, Confidential and Approved (as if you will ever need that).
4. Custom stamps are created from your own artwork. Choose Create Custom Stamp from the Stamp tool drop-down menu to use artwork in a number of graphic formats, including PDF, JPEG, AI, PSD and DWG files. You’ll be asked to select (or create) a category for the stamp, and you’ll need to give it a unique name.

Click and drag to scale a stamp as you apply it, or drag on the selection handles of an existing stamp. You can also rotate a stamp annotation using the small round handle at the top of a selected stamp annotation and dragging in the desired direction.

To delete any comment, select the comment’s icon on the PDF and hit the Delete key. Alternatively, you can select either the comment icon or its associated note and Control- (Mac) or right- (PC) click and select Delete from the contextual menu that appears.


Figure 5: In Acrobat indicate desired text changes with the Text Edits and Highlight Text tools.


Figure 6: The Drawing Markup tools operate like real-world pens and pencils. Each markup can have an associated pop-up note. The Cloud tool is especially festive, with several flavors from dotted to curvy to, well, doily.


Figure 7: The Stamp tool repertoire includes multiple prefab stamps.

Who said that?
While most comments use the current user’s system log-in name as a label, you do have a bit of control over the reviewer name that’s attached to some comments. In Acrobat preferences, choose Identity and fill out the form that appears (figure 8). If you don’t populate the Identity form beforehand, the first time you use the Stamp tool you’ll be asked to fill out the Identity Setup form. Note that you can’t override the log-in name that comes from your system.

While Dynamic stamps insist on using user login information for their identities, you can manually change the displayed name for other individual markups. Select a Sticky Note or Drawing markup icon, then Control- (Mac) or right- (PC) click a comment to select Properties. In the Properties dialogue box, choose the General option at the top and change the author name. You can also choose Options at the upper right of a comment’s open note to reach the Options dialogue. Annoyingly, if you check the Make Current Properties Default option, it maintains only the color choice; the author name still defaults to the user log-in name until you manually change the identity.


Figure 8: While you can’t change the hardwired log-in name, you can change the “official” name in Acrobat preferences, and then add niceties such as title, organization name and e-mail address.

Sharing the fun
Of course, you’re probably not going to be adding comments to your own PDFs; your collaborators and clients will be doing that. How can they play along? Prior to Acrobat 7.0 only users of full-blown Acrobat could add comments to a PDF. Users of the free Adobe Reader could only read and print PDF files. But if you own Acrobat 7.0 (or 8.0) Professional, you can open the doors for Reader users. Choose Comments > Enable for Commenting in Adobe Reader to enable a PDF for Reader commenting. When Reader users open the enabled PDF, they’ll see a new Comment & Review button in the formerly barren toolbar, and they will have the full complement of markup tools.

But once you solicit comments, how do you coordinate all those complaints? Let’s face it: No one writes, “love it!” and leaves it at that. The Adobe-recommended way to coordinate reviewers in a collaborative environment is by using an e-mail-based review. In the open PDF, choose Comments > Attach for E-mail Review, and Acrobat leads you through the steps, even composing the instructional e-mail message to guide reviewers through adding comments and submitting them back to you. You can invite multiple reviewers and customize the e-mail that accompanies the PDF.

When reviewers open a PDF that’s participating in an e-mail review, they see a How To instructional pane that guides them through the review and submission process. When they click the Send Comments button as instructed, the software constructs an e-mail message, attaches the marked-up PDF and sends it back to you. To consolidate comments from reviewers, open your copy of the PDF and the reviewer’s copy; then choose Comments > Migrate Comments to transplant them.

As you can imagine, this method can clog up your inbox with large PDF files. You can reduce e-mail overhead by having reviewers just “peel off ” the comments and send only those to you. Acrobat doesn’t hold your hand (or theirs) with this approach, but here’s how to do it. Instruct reviewers to add comments and choose Comments > Export Comments to Data File (in Acrobat or Reader 7.0, it’s just Export Comments). Ask users to name the exported file something that lets you know it’s from them (e.g., “BobSmithComments.fdf”) and attach it to an e-mail. Acrobat exports the comments in an FDF file (that’s an F, not a P). Whereas the PDF itself might be hefty, the comments-only FDF file is petite—often just a few kilobytes. To import reviewers’ comments, open your copy of the PDF and choose Comments > Import Comments. You can simultaneously import multiple reviewers’ comments.

Two more approaches to collaborative commenting exist, but require access to a common server and some additional setup. See the Serving Up Comments sidebar on page 22.

What’s everyone complaining about?
Once you harvest all those gripes, it may be challenging to wade through a thicket of color comments (figure 9). While Acrobat offers a list of comments in the Comments pane (View > Navigation Panels > Comments), you’ll probably prefer the Summary feature instead. Choose Comments > Summarize Comments to generate a composite PDF that shows an easily read list of comments with callout lines to a page thumbnail (figure 10). Initially, the summary is a PDF stored in RAM, so save the generated PDF as a reference.

Now tell your courier to take the day off.


Figure 9: Yikes! All those comments make it hard to figure out who’s complaining about what.


Figure 10: Make it easy on yourself: Summarize comments to generate an aerial view of all reviewers’ markups. There are several permutations of summaries, but this is my favorite: Document and comments with connector lines on a single page.

SIDEBARS:

Recommended resources
Look to Acrobat’s Help Guide for more information on using the Comment and Review tools.
Acrobat User Community (www.acrobatusers.com)— good resource on wide range of Acrobat topics

Ted Padova’s Adobe Acrobat 8 PDF Bible (due Feb. 2007, Wiley & Sons)

The product pages on the Adobe website are, understandably, devoted to features and marketing. If have a problem, to the forums instead: www.adobe.com/support/forums/. The user-to-user advice is priceless, and input from Adobe participants often clarifies the mysteries.

Serving Up Comments
Shared reviews store comments in a designated folder on a server accessed by reviewers. This can be a network folder available on a local area network (the easiest approach), a Windows server using Microsoft SharePoint services or a WebDAV server. SharePoint-hosted reviews must be initiated by a Windows user, but Mac users can participate in the review once it’s instituted.

A WebDAV-based review can be inaugurated on either platform, but it requires some advanced server skills unless you’re lucky enough to already have access to a WebDAV server. If you’re a .Mac subscriber, lucky you! Your iDisk account is on a WebDAV server. You’ll just have to make sure that all reviewers have unique log-in names or mass confusion will result.

Coming up
In the next issue, I’ll tackle the joys (and pitfalls) of transparency in Adobe products and QuarkXPress 7.0. While transparency effects are easy to create and visually interesting, they present challenges when the time comes to actually print those effects. But don’t be afraid: If you play by some simple rules (and know the limitations), your job will print as you expect.

Claudia McCue is a consultant, trainer and writer focused on the practical aspects of designing for print. She is author of Real World Print Production (Peachpit Press) and a frequent presenter at industry conferences.
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