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6 Tools & Techniques for Knockout Presentations
Follow these six points to score big results with your audience. 

by A.J. Kandy
November 2008
1. THE BEST PRESENTATIONS HAVE A NARRATIVE FOCUS.
Think about what you’re trying to communicate in storytelling terms: Set up the problem or situation, and provide an interesting twist or teaser that makes us want to know more:

  • A Big Three automaker had an environmental issue that was costing them tons of money in EPA fines. … Surprisingly, this desert shrub turned out to be the answer.
  • To get a fresh perspective on interactive art, I had to turn away from the computer and start looking at how birds communicate in the wild.
  • Six months ago, our website’s hit rate was declining, and new sign-ups were dropping off dramatically. Here’s how we redesigned the site using that data, and how we’re doing today.

By creating a narrative thread for your presentation, you can follow a classical three-act structure. In the first act, we meet the players and the problem; the second act presents the challenge; the third act presents the solution, resolution or conclusion derived from the events of act two.

It’s also a good idea to set out your “chapters” at the beginning of the presentation, to give the audience some guidelines as to where you’re taking them, and to give them something to look forward to.

Tip: Screenwriter and teacher Robert McKee advises presenters to transcend their bullet points and data charts and tell a story: “People are not inspired to act on reason alone. … In a story, you not only weave a lot of information into the telling, but you also arouse your listener’s emotion and energy.”

2. THE BEST PRESENTATIONS ARE SHORT, SWEET AND MEMORABLE.
Get a writer—a trusted colleague, or, if you know one, a screenwriter or playwright. They can keep you focused, cut out the fat, help you avoid jargon and clichés, and suggest where to add moments of drama and humor.

With this in mind, it’s easier to edit your presentation down to only the crucial signposts you need to tell the story, without getting sidetracked.

Tip: Venture capitalist and former Apple Computer evangelist Guy Kawasaki emphasizes the 10-20-30 rule when it comes to making presentations: Try to take no longer than 10 minutes, use no more than 20 slides, and no font should be smaller than 30 points onscreen.

3. DON’T READ YOUR SLIDES. BE PREPARED, AND PRACTICE OFTEN.
Some people still cling to the old rule of “one idea per slide, seven lines per idea, seven words per line,” but this means you end up with a rather big block of text up on the screen; imagine having to sit through 40 minutes of those.

Your audience starts reading ahead and tuning you out, especially if you’re using the slide like a teleprompter; further, to quote Kawasaki, “they will rapidly discover that you are a bozo, because you’re not prepared.”

If you’re going to read a slide, it should be for emphasis on an important slide with one or two big words like “What next?” (Steve Jobs is good at this.) These are the signposts of your narrative.

So be prepared—know your talking points backwards and forwards, and how to pare them down to an elevator pitch or scale them up to a keynote address. With or without slides, I might add. And take time to practice.

As you run through your presentation a few times (or present it to different audiences), you’ll find better ways to bridge one topic to another, note places for pauses where you will catch your breath or take a sip of water. Like a new play that’s in rehearsals, it takes a few nights of previews to get it flowing properly, but the results are worth it.

4. THINK VISUAL, AND THINK BIG.
So we’re getting rid of those text-heavy slides, and good riddance. Replace them with pure visuals—big, full-screen, high-resolution. These can be product photos, icons, simple graphs and charts, screenshots, commissioned or stock photography (from a source like Jupiterimages.com). Don’t forget about video, either, as most presentation software now supports inline multimedia.

The criteria for creating or selecting images for presentations are much like those for album or magazine covers: a single subject, tightly cropped, facing the camera, with plenty of space for a title. Choose images that are not business clichés about handshaking, networking, globes, ones and zeroes, or anything else that mirrors dot-com buzzwords; instead, choose metaphors that express something more human, with emotion.

5. LIKE THE JAZZ MUSICIAN SAID, “IT’S NOT ABOUT THE NOTES, IT’S ABOUT THE SPACE.”
Hammering your audience with slide after slide isn’t a great idea. Leave breathing room between ideas to let things sink in. Summarize and close one topic, pause, then open another chapter in your narrative. Don’t leave images up on the screen longer than you need them, otherwise they distract; leave some intentionally blank slides between segments, in order to return the focus to yourself, the storyteller.

6. DON’T HIDE BEHIND SLIDES: TAKE THE STAGE AND PUT ON A SHOW.
Start strong. Don’t shuffle on. Walk onto that stage and treat it like it’s your own living room—in short, own that space. Don’t huddle like a cornered mouse off to the side, trying to disappear, and never apologize, particularly for things the audience doesn’t know or care about.

Look people in the eyes. Talk to them; engage them. Be enthusiastic about your subject, otherwise your audience will never be. The more of yourself you put into the presentation, the more your audience will come away feeling energized and positive about what you had to say.

Get out from behind the podium, get your hands out of your pockets and use gestures for emphasis. Unless you’re addressing a large auditorium, you don’t need a microphone; if you can talk at a comfortable level to someone at the other end of a hallway, you can easily address a room full of people without straining your voice. (Of course, mics are better if you’re being recorded for a video or podcast.)

SIDEBARS:

Recommended resources
Cliff Atkinson, Beyond Bullet Points: Lots of great tips and tools here, including free templates to assist you with storyboarding your presentation. www.beyondbulletpoints.com/

Garr Reynolds, Presentation Zen: Great thoughts about how to simplify, simplify, simplify. www.presentationzen.com

Pecha Kucha: www.pecha-kucha.org

TED Conference presentations: Available at www.ted.com or on www.youtube.com.


Tools of the Trade
1. The super-lightweight InFocus IN15 DLP (Digital Light Processor) projector is just 1.69-in. tall, making it incredibly portable, but it’s got full SXGA resolution, supporting 1280 x 1024 wide-screen as well as most other standard resolutions. MSRP $1449.99

2. I’ve found that infrared remotes suffer from line-of-sight issues, and when your audience has tons of smartphones in their pockets and laptops at the ready, it can interfere with Bluetooth reception. I recommend a proper wireless remote: InFocus offers the Presenter RF Remote for $99; it operates on the 2.4GHz band. Interlink Electronics by SMK-Link has several RF (radio frequency) remotes that include builtin laser pointers in the $60 range. For most kinds of RF remotes, you’ll need a free USB port for the receiver dongle.

3. If you’re a Mac user, Apple’s Keynote presentation software (part of the iWork ’08 office suite, $79) offers crisp, anti-aliased text and supports vector graphics and transparency. It’s got dozens of stunning transitions and a remarkably easy-to-use A-to-B animation tool. With dual monitor support, it lets you view slide timing and presenter notes on one screen while presenting on the other.

A good thing to have on hand is a full set of video cables and adapters. You should be able to bridge different flavors of DVI and VGA or even good old component video if necessary. Any good computer store should be able to provide these.

If you’re presenting to a large audience, a wireless lavalier (clip-on) or handheld mic is essential. If your host organization is providing audio/visual support, be sure to ask for one; as backup, think about renting a wireless mic kit from a local audio/visual supply company or music store. Remember not to wear any clanky jewelry; the mic will pick it up.

FURTHER READING
There’s a wealth of great presentations available online. Steve Jobs’ keynote presentations are masterful examples of minimalism. The TED (Technology, Entertainment & Design) conference presentations—featuring everyone from NASA scientists to Web 2.0 luminaries to Hollywood directors—are uniformly fascinating, and all are available online for free. And of course, Al Gore’s An Inconvenient Truth is probably the best slideshow to become a movie.

Better still, if your city hosts one of the many Pecha Kucha “6-minute slideshow show-and-tell” events, check it out and see how well people can pare down their messages when given absolute time limits and fixed slide timing (20 slides, 20 seconds per slide). If you’re feeling like you need a challenge, sign up to present at the next one.

A.J. Kandy is a Montreal-based design maven. In his past lives hes been a comedy writer, musician, typesetter, magazine editor, web designer, copywriter, blogger, usability consultant, ad agency creative director and presentation coach. His brand-new sole proprietorship is Marks & Pixels. He can be reached at ajkandy@marksandpixels.com.
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