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Online Design Communities
From next door to the next continent, creatives are connecting online to grow business and improve practices. 

by A.J. Kandy
March 2009
Since the earliest days of Usenet and bulletin board systems (BBS), designers have bonded together online to share tips and techniques, agonize over software bugs, help each other out, socialize and play Photoshop tennis. While today’s social networking sites, blogs and portals are slicker and faster, the prevailing ethos of those pioneering times still exists: Help your neighbor, contribute positively, get good internet karma and maybe a little good publicity along the way.

In 2009, online design communities take many forms: the simple mailing list, Usenet groups, webbased forums, individual or group blogs, larger portaltype websites, portfolio showcases and full-blown social networking web applications.

MAILING LISTS & USENET
Electronic mailing lists, also known as discussion lists, are the simplest way to join or start an online conversation. Once subscribed, users receive new replies to a given topic via e-mail, and can reply by e-mailing a special address. Mailing list functionality is part of web-based topic groups—such as Google Groups and Yahoo! Groups—that can be hosted on a private server using listserv software. Some discussion lists are by invitation only, such as the Women Designers Group (www.womendesignersgroup.com), while others are completely public.

Usenet is a globally distributed collection of discussion lists carried over a network of linked servers. Most internet service providers (ISPs) maintain a news server that relays Usenet traffic. Discussion topics, or newsgroups, are organized by a hierarchical naming structure, such as comp or sci for computer or scientific topics, respectively. A typical newsgroup name is comp.graphics.apps.photoshop. You’ll need a Usenet client to participate. You might also need to ask your ISP what its news server’s address is. Usenet groups are always completely public, although not every ISP relays all groups.

On both discussion mailing lists and Usenet, good netiquette is a must. Newbies should always check out the group’s FAQ (to avoid asking a question that’s been answered 12,324 times previously). Similarly, it’s a courtesy to other users to lurk (i.e., just read, not post) first to get a feel for the group, be polite in all your transactions and stay on-topic. Oh, and don’t feed the trolls: Don’t reply to those people that pop up solely to start arguments.


Mailing lists
Sites such as Yahoo! Groups and Google Groups allow people to create private e-mail discussion lists where all members of the group are CC’d on e-mails posted and replied to via a group address, facilitating discussion. These include web-based components such as a web archive of discussions, image galleries and file repositories, as well as admin tools to manage members. These evolved from the traditional Usenet newsgroups and private “listserv” servers.


Web-based forums
The most basic type of user-to-user discussion on the web is forums. Most contain multiple subject areas, which in turn can hold dozens or hundreds of discussion topics, organized into threaded discussions. For designers, these are often great places to ask questions about work and get feedback (if the board allows uploads or links to images)—or you can comment on stories of the day.

WEB-BASED FORUMS
Thanks to the proliferation of web-based bulletin board software, you can find a forum to discuss everything from debugging Javascript, prepress standards and darkroom techniques to posting work for peer critique. In fact, the publishers of this magazine host several forums: Graphic Design Forum (www.graphicdesignforum.com) and The Creative Forum (www.thecreativeforum.com). Other design forums include CreativeBits (www.creativebits.org), Your Design Forums (www.yourdesignforums.com) and Estetica (www.estetica-design-forum.com).

Most web-based forums are open to the public to read, but participation usually requires you register. Some forums offer premium subscriptions that allow users greater file bandwidth, extra posting privileges or an ad-free experience.

There are many forums for specific applications. Photoshop alone has dozens, from the official user-to-user forums (www.adobe.com/support/forums) to unofficial sites such as www.photoshoptechniques.com, www.forum.teamphotoshop.com and www.photoshopcafe.com. Not only are these a great source of answers to questions, but often they also host useful tutorials that can help you solve a challenging production puzzle.

Lastly, there are regional forums that encompass the entire creative field from a city, state or country perspective. New Zealand’s The Big Idea (www.thebigidea.co.nz) is an example of a portal site with forums, aimed at a domestic audience.

BLOGS
While you might not think of blogs as communities, the better ones attract a loyal and regular group of commenters and help create a loose-knit network of bloggers that link to each other. At the very least, they are a great source of learning and inspiration—and often heated debate in the form of comments.

Some of my favorite blog bookmarks include the Society for News Design’s NewsDesigner.com; Garr Reynolds’ PresentationZen.com (the online companion to his book of the same name); WebDesignerWall.com (a showcase of web design trends); and the ever-useful AListApart.com (“for people who make websites”), with a stellar list of contributors discussing everything from CSS techniques to more abstract notions of problem-solving mind-sets, transforming discussion into collaboration and more.

Not to be outdone (and attracting some A-list commenters like Art Chantry and Felix Sockwell) is UnderConsideration.com, founded by designers Armin Vit and Bryony Gomez-Palacio (with some groovy design touches from illustrator Marian Bantjes). UnderConsideration hosts the Speak Up! blog about design trends and issues; Brand New, an overview of new brand designs and redesigns; the Quipsologies linkblog; and The Design Encyclopedia, a series of background articles intended to serve as a resource for designers and writers.

AIGA Voice (www.aiga.org/content.cfm/voice) is also a great read, and The New York Times Magazine has a thought-provoking recurring series by Nick Currie called The Post-Materialist as part of its design and style blog, The Moment (http://themoment.blogs.nytimes.com)

If that all seems so far away from where you live, consider there are probably design bloggers in your city or region; they probably meet regularly to discuss the biz, socialize and generate new startup ideas. Here in Montreal, we host the world’s longestrunning blogger meetup, YULBlog (named after the city’s airport code). Having grown from a handful of hand-coding “web journalers” back in 2000 to a list of over a hundred bloggers in both official languages, this real-life meetup puts a human face on people’s RSS feeds and Twitter tweets.

YULBlog’s monthly meetups have helped to spawn Station C (http://station-c.com), a coworking space; Creacamp, a women’s DIY/creativity meetup; several audio and video podcasts such as culture videozine Urler.tv and more. There’s also a good deal of overlap with Montreal’s Pecha Kucha night (http://montreal.pecha-kucha.ca), too.


Blogs
Authoritative and opinionated, top design blogs attract a community of readers, commenters and guest contributors that create loosely joined communities of interest through linking and trackbacks. Pictured here are www.webdesignerwall.com, Garr Reynolds’ www.presentationzen.com, the Society for News Design’s www.newsdesigner.com, and the collaborative www.underconsideration.com, which hosts several blogs on design, branding, type and more.

WEB PORTALS
In the 300-baud gold-rush days of the web, when bandwidth was scarce and quality links hard to come by, savvy entrepreneurs created portals—convenient jumping-off points to useful internet destinations, which evolved to offer a panoply of free services (accompanied by advertising, naturally).

Today’s biggest portal sites are Yahoo!, MSN and, believe it or not, Google. Roughly speaking, all three offer parallel services, some with better degrees of integration than others—web-based e-mail, photo galleries, discussion groups, calendaring tools and instant messaging.

While not catering to designers specifically, these services can really come through in a pinch, especially if you’re traveling, and your laptop containing your contract-winning portfolio gets lost or stolen. Having a backup on the web can’t hurt.

Designers do make good use of the discussion groups to create local meetups. Increasingly, user-to-user “answer sites” like answers.yahoo.com can help you resolve everything from puzzling tech questions and finding a good web host to dealing with a tough client situation.

Several sites are specifically set up to tap the amount of expertise out on the web. About.com hires topic experts to curate pages of links and blog about news of interest to their communities, including graphic design and graphics software. Instructables.com is all about step-by-step, user-to-user DIY tutorials.

NATIONAL ORGANIZATIONS
Designers’ groups such as AIGA have embraced the web as an efficient means to provide services and information to members. Alongside the aforementioned AIGA Voice blog, the aiga.org site provides ways to find, join or start local chapters (who often have their own websites and blogs in turn), a Designers Directory, affinity groups for like-minded members; student groups, guides to events and workshops; tools and resources, as well as a jobs board and career guides. It’s under the Careers section that AIGA has taken its first steps into allowing users to create their own communities on the official site, through the Groups feature. Similar to Flickr Groups, each user-community gets an image pool and discussion forum, and is moderated by the founder.

The Society of Graphic Designers of Canada (www.gdc.net) site offers a good roundup of news, a relatively new blog, columns, a mailing list, articles, classifieds, listings of awards and events, plus links to provincial and regional chapter organizations. Individual designers can sign up to create an account and post a portfolio online. There’s also a much-needed guide for businesspeople looking to purchase design services that’s well worth recommending to your clients.

Both AIGA and the SGDC make use of existing social networking sites like Facebook, mostly in an ad hoc, chapter-based or unofficial way. It’d be nice to see these organizations do more to integrate social networking tools in a more comprehensive fashion, but for now, this seems to serve users’ needs well.

PORTFOLIO SITES
Coroflot is, as far I as know, the longest-running portfolio-hosting and design-jobs site. It’s constantly updated and organized by design area—everything from architecture to fashion to 3D modeling is featured. Coroflot offers a clean, simple members’ area where you can post a CV (curriculum vitae) and portfolio of images. Tools on the site allow you to subscribe to updates from other Coroflot members (similar to Flickr’s Contacts or Twitter follows). There are also more extensive tools for employers to create and maintain profiles and post job listings. Members can create Groups with image pools and discussions. Creative Seeds, the official Coroflot blog, features advice and Q&As, too.

DeviantArt is more of a pure portfolio-sharing site and creative community, skewing toward popculture, subculture, outsider art and amateur works more than commercial interests—sometimes NSFW (not safe for work)—but the trade-off is that the site is huge. There are many, many talented designers, illustrators and photographers there, and it’s genuinely a great way to interact, post works-in-progress and get feedback. Portfolio sites act as an indicator of the visual zeitgeist—and are also an interesting way for employers to find raw talent.

SOCIAL NETWORKING APPS
Finally, Facebook is the 800-lb. gorilla of social networking. Originally an online version of Harvard’s paper “facebook,” given out to help people get to know classmates, it evolved beyond universities and high schools and opened up to the world at large. Nearly every official design organization has some sort of presence on it, and its interest groups offer real-world interaction with local peers. If nothing else, its excellent search optimization makes your profile page an important hub to link your external portfolio sites to.

LinkedIn is aimed at professional networking. While it doesn’t offer much specifically to graphic artists, it again lets you link to your portfolio sites, and more importantly, uses a human network of introductions to let you interact with people who can provide assistance, answer questions and advance your career.

After gaining a great deal of publicity from the way the Howard Dean campaign made use of it during the 2004 Democratic primaries, Meetup.com is now part of the internet mainstream, facilitating realworld meetings and even collecting membership dues. In the end no one site can do it all—so get out there on all of them.


National organizations
It’s worth joining AIGA or SGDC, as these give you access to a network of peers both online and in real life.

Portfolio sites
Having images of your work on sites such as Coroflot, DeviantArt, Flickr or elsewhere increases the chance of connecting with peers and clients.

Social networking
It’s smart to maintain profiles on highly search-engine optimized sites such as Facebook and LinkedIn—these allow you to link to portfolio sites, and are a tool for professional networking and introductions.

A.J. Kandy is a Montreal-based design maven. In his past lives hes been a comedy writer, musician, typesetter, magazine editor, web designer, copywriter, blogger, usability consultant, ad agency creative director and presentation coach. His brand-new sole proprietorship is Marks & Pixels. He can be reached at ajkandy@marksandpixels.com.
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